FAQS

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The Company

What appraisal management services does CES offer?
We offer a full array of options that can be tailored to meet your needs.  Click here for more info.
Does CES provide other services?
Yes.  CES offers Evaluations, Environmental due diligence services, and other Advisory Services
Does CES perform real estate appraisals?
No.  CES does not perform real estate appraisals.  We do not and will not compete with the fee appraisers on your approved list.
Does CES only work in a certain geographic area?
No.  We are a nationwide company with clients located coast-to-coast and internationally.
What kind of experience does CES have?
Our Management Team:
  • Combined 70+ years of experience
  • All are former Chief Appraisers from mid- to large size institutions
Our Staff Reviewers:
  • All have 10+ years experience (some 35+ years) performing bank reviews
  • Many are former Chief Appraisers
  • All have 5+ years performing appraisals
  • Every reviewer is a certified general appraiser
  • 40% are designated as MAI, SRA, ASA, or MRICS
CES has the highest ratio of designated reviewers to staff for a national company our size.
What system does CES use to manage appraisal orders and reviews?
CES uses the most recognized system by appraisers in the industry, RIMS by ExactBid.  If you already use RIMS internally, CES can easily use it to provide services in most circumstances.
Does CES have E&O Insurance?
Yes.  Certificate provided upon request.
Will you provide a list of references?
Yes. Upon request.

 

Appraisal

Will CES perform the reviews if we order the appraisals internally?
Yes.  We have numerous clients who only need us to perform reviews.
If we only use CES to review appraisals, how do we get you the reports?
We simply create a RIMS portal for you to upload the report securely with your review request.
Will you use our review forms?
We prefer to use our forms, but yes.  An evaluation of your forms is required prior to providing our fee
If we do not have review forms, does CES have their own forms to use?
Yes.  Our forms have been reviewed by bank examiners from the OCC, Federal Reserve, and FDIC as part of their examinations and met their approval.  Samples provided upon request.
If we hire CES to order and review appraisals, will CES use our existing approved appraiser list?
Yes.  We will also recommend appraisers to add to or remove to enhance your existing list.  CES has its own national list of approved appraisers that can be used as a resource when needed.
If CES disagrees with an appraised value, what are our options?
CES will provide you a list of issues with the appraisal.  This information is provided to the appraiser for consideration.  If the appraiser revises the report and CES agrees with the changes, then the review is completed.  If CES still cannot approve the appraisal, CES will advise you of the rejection and offer you the choice of ordering a new appraisal or having CES modify the value.
So CES can change an appraised value?
Yes.  This is allowed under Standard 3 of USPAP.  All of our reviewers are Certified General Appraisers.  This option is faster and cheaper than ordering a new appraisal.
Does CES perform compliance checklists aka administrative reviews?
Yes.  We recommend this option for appraisals below $500M.
If we do not have an appraisal policy, will CES write one for us?
Yes.  We can provide this service.
If we have an appraisal policy, will CES review it?
Yes.  We can provide this service.
Is CES willing to maintain and manage our approved appraiser list?
Yes.  We will collect all necessary data from your appraisers, maintain, update and store the information for easy access for you and your regulators.

For more information Click Here.

 

Evaluations

Can CES manage our Evaluation program?
Yes.  We can assist your bank with all aspects including submission of the request, completion of the analyses, and delivery of the final report.
Are CES Evaluations actually just Restricted Use Appraisals?
No.  Our Evaluations conform to FIRREA and Interagency Guidelines, but do not conform to USPAP and are not performed by licensed appraisers.  We only apply market accepted methodologies providing accurate and credible Market Value conclusions.
Who performs Evaluations for CES?
Our Evaluations are prepared by our staff of highly educated, well-trained Evaluators who are experienced in performing evaluations on all property types.  Each report is analyzed by one of our Review Appraisers with 20-30 years experience before being submitted to your bank.
When can we use Evaluations?
Per FIRREA, Evaluations may be used in lieu of an appraisal:
  • for loan transactions of $250,000 of less,
  • for subsequent transactions wherein no new money is being advanced,
  • for annual monitoring of OREO properties, and
  • for loan monitoring purposes.
Does CES perform Evaluations on individual residential and commercial properties?
Yes.
Does CES perform Evaluations on loan portfolios or portions of portfolios?
Yes.  Our Portfolio Evaluator™ product provides updated values for individual loans within loan portfolios.   This study can be prepared either remotely or onsite at your location.  The study includes a review of the loan and appraisal files, the most current rent rolls and financials, as well as comparable rentals and sales from the market.  We can also provide stress testing of each loan upon request.
Who performs Portfolio Evaluations for CES?
Our Portfolio Evaluations are prepared by our staff of highly educated, well-trained Evaluators. The study is overseen by one of our seasoned Chief Appraisers who has 20 to 30 years experience performing individual and portfolio level evaluations on all property types for lending institutions.
Why would we need a Portfolio Evaluation from CES?
Our clients use Portfolio Evaluations for acquisition due diligence for bank purchases, portfolio monitoring, and calculating Allowance for Loan and Lease Loss reserves (ALLL).

For more information Click Here.

 

Environmental

Can CES handle all our Environmental due diligence needs?
Yes. Our clients use us to provide them with an end-to-end solution from selection and vetting of environmental professionals to assignment engagement to final review and submission of the report.
Who performs the environmental reviews?
CES has an environmental professional with 18 years of experience who has performed Phase I, II, and III Environmental Site Assessments associated with the firm who completes an internal review of CES sourced as Client provided Phase I and II Environmental Site Assessments
What is included in CES environmental reviews?
Our reviews encompass not only checking for adherence to ASTM standards, but also an analysis of the conclusions and recommendations presented in the assessment, a thorough review of all materials, findings, and exhibits provided in the report, a review of the environmental consultant’s qualifications (if Client ordered), and an analysis of the governmental record research to determine that the right conclusions have been made.

For more information Click Here.

 

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Your Virtual Appraisal Department | Collateral Evaluation Services
Collateral Evaluation Services provides best in class appraisal management, commercial and residential evaluations, environmental management and advisory service for small banks, medium sized banks and other financial professionals